If you are having problems signing in or staying signed in to the Web Reader, please check whether you have any of the following restrictions enabled in your browser settings:
-
ad blocker
-
content blocker
-
third party cookies disabled
-
cross site tracking disabled
These are known to cause problems for Readlang’s authentication.
iOS Safari users should open the Settings app, look for Safari → Privacy and Security, and ensure that the “Prevent Cross-Site Tracking” and “Block All Cookies” settings are both disabled.
macOS Safari users, should open Safari’s Preferences → Privacy settings and ensure that “Prevent cross-site tracking” and “Block all cookies” settings are both unchecked.
Firefox users should follow these instructions: Install Web Reader on Firefox
(It’s unfortunate that these steps are required, since there are privacy concerns, but they are required because Readlang works by injecting code to the web-site you are reading and that code needs to know which Readlang account you are signed in to. In general the Chrome extension is better at keeping you signed in.)