Notification before new payment

I havent got any information about new payment and today was charged in my account new subscription, i can not use the application very well with my studies, because doesn’t work with my files, so i stoped to use and i dont want to continue subscription, how to cancel and get my money back, i was waiting for allert since i gave sign for a year

My records show that an email was sent to the email address attached to your account with the subject “Heads up - your Readlang account is set to auto-renew in one month” a month ago on 29th November, 2024.

I’ve just refunded you and cancelled your subscription. It should reach you within a few days. Feel free to continue on the free plan in the meantime.