Hello ,
I’m currently experiencing an issue with my account that I hope you can help me resolve.
I have my account configured so that my native language is Spanish and I am learning English. However, when I open an English webpage through Readlang, I do not get translations into Spanish. Instead, the translations appear in random or incorrect languages, but not in Spanish as expected.
I’ve already tried several steps to fix this, including:
- Double-checking my language settings (set to Spanish as native and English as the language I’m learning).
- Clearing the browser cache.
- Logging out and back into my Readlang account multiple times.
Despite this, the problem persists. This issue makes it difficult to use Readlang effectively for my English learning.
Could someone from your team please look into this? I would really appreciate your help.
Thank you in advance!
Best regards,