I’m have been unable to use the Written Conversation feature for several days. The web shows “You’ve reached your 2 chats per day limit” even though the counter should reset daily.
Please advise. Happy to provide account details if needed.
Update: Now getting an error message instead of the chat interface — and each failed attempt still counts against the daily limit. See screenshot above.
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Sorry about the delay responding. I’ve tried to replicate this error on your account but haven’t been able to. Is this still happening for you?
Hi Steve, I was able to use the feature again today without any issues. It had been blocked for a days for some reason, but it seems to be working normally again now. Thanks for looking into it.
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